Terms & Conditions

Last Updated: 31 August 2026

Welcome to Kashlure. We’re happy to have you here.

We’ve kept our Terms & Conditions simple because we believe shopping with us should feel easy and transparent. By using kashlure.com or placing an order with us, you agree to the terms below.

1. About Kashlure

Kashlure is an Indian fashion brand inspired by heritage, craftsmanship, and contemporary elegance.

We carefully select our fabrics, designs, colours, and embroidery to create pieces that we hope you will love and enjoy wearing.

2. Our Products

We try our best to show our products as accurately as possible through photographs, descriptions, colours, and measurements.

However, you may notice small differences in colour or appearance depending on your screen, lighting, or the nature of the fabric.

Some of our products feature handcrafted embroidery and traditional craftsmanship. Small variations in embroidery, texture, or finishing can naturally occur and are part of what makes handcrafted pieces special.

3. Product Availability

We do our best to keep our website updated, but sometimes a product may become unavailable before our inventory is updated.

If this happens after you place an order, we will contact you and help with the best possible solution, including a refund where applicable.

4. Pricing

All prices shown on our website are in Indian Rupees (INR) unless mentioned otherwise.

Prices may change from time to time. If there is an obvious pricing or technical error on our website, we reserve the right to correct it and, where necessary, cancel the affected order and refund your payment.

5. Placing an Order

Once you place an order, you will receive an order confirmation through the contact details provided by you.

Please make sure that your name, phone number, email address, and delivery address are correct before completing your purchase.

If you accidentally provide incorrect information, please contact us as soon as possible. Once an order has been shipped, we may not be able to change the delivery details.

6. Payments

We offer the payment methods shown at checkout.

Payments may be processed through trusted third-party payment providers. Your payment details are handled according to the security and privacy practices of the respective payment provider.

7. Shipping & Delivery

We work hard to get your order to you as quickly and safely as possible.

Delivery times can vary depending on your location, courier services, weather, holidays, and other circumstances.

Once your order has been handed over to the courier, some delays may be outside our control. We appreciate your patience if this happens.

8. Returns & Exchanges

We want you to be happy with your Kashlure purchase.

If you need to return or exchange an item, please refer to our Return & Exchange Policy for the applicable conditions and time limits.

Generally, products must be:

Unworn and unused.
Unwashed.
Undamaged.
Returned with original tags attached.
Returned in their original packaging where applicable.

Some products may not be eligible for return or exchange. Details will be mentioned in our Return & Exchange Policy or on the product page where applicable.

9. Damaged or Incorrect Orders

We take care while packing every order.

If you receive a product that is damaged, defective, or different from what you ordered, please contact us as soon as possible after delivery.

We may ask you to share photographs or a short video of the product and packaging so that we can understand what happened and help you with the next steps.

Please keep the original packaging until the issue has been resolved.

10. Handmade & Embroidered Products

We love the beauty of Indian craftsmanship.

If your Kashlure piece includes Aari embroidery or other handcrafted work, small differences in stitches, thread placement, texture, or finishing may occur.

These are not necessarily imperfections. They are part of the human touch behind handcrafted fashion.

11. Our Website & Content

All content on kashlure.com, including our photographs, videos, designs, product descriptions, logo, graphics, and written content, belongs to or is used by Kashlure with permission.

Please don't copy, reproduce, sell, or use our content commercially without our written permission.

We put a lot of thought into creating our brand and our content, and we kindly ask that you respect that work.

12. Offers & Discounts

From time to time, we may offer discounts, promotional codes, or special offers.

Each offer may have its own conditions, expiry date, or restrictions.

Unless specifically mentioned, offers cannot be combined with other discounts.

13. Reviews & Photos

We love seeing our customers wearing Kashlure.

If you choose to share a review, photograph, or feedback with us, you give Kashlure permission to use it on our website or social media for promotional purposes.

We will always aim to use customer content respectfully.

14. Your Privacy

We respect your privacy.

Any personal information you provide while shopping with us is handled according to our Privacy Policy.

We only use your information for legitimate purposes such as processing orders, communicating with you, providing customer support, and improving your shopping experience, as explained in our Privacy Policy.

15. Changes to Our Terms

As Kashlure grows, our policies may change from time to time.

If we make important changes to these Terms & Conditions, we will update this page and change the "Last Updated" date above.

16. A Small Note From Us

We started Kashlure with a simple idea, to bring the beauty of Indian craftsmanship into modern wardrobes in a way that feels elegant, comfortable, and special.

We are a growing brand, and sometimes things may not go exactly as planned. If you ever have an issue with your order, please reach out to us.

We would much rather hear from you and help than leave you disappointed.